2024-03-18 Important Notice: Nationwide Network Issues Affecting Payments
Dear Valued Clients,
We hope this message finds you well. We regret to inform you that we are currently experiencing nationwide network issues that are affecting our ability to process payments since yesterday midnight. This issue is beyond our control and is impacting our services across the board.
We understand the inconvenience this may be causing you, and we assure you that we are working tirelessly to resolve this matter as quickly as possible. We have been in touch with MTN MoMo, and they have assured us that they are addressing the issue with the utmost urgency.
We sincerely apologize for any disruptions this may have caused to your operations and assure you that we are doing everything in our power to rectify the situation promptly. Your patience and understanding during this time are greatly appreciated.
We will keep you updated on any developments regarding the resolution of this network issue. If you have any urgent concerns or queries, please do not hesitate to reach out to our customer support team.
Thank you for your understanding and continued support.
Warm regards,
Stropay Team